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Make a claim

We will be on hand to help you with any aspect of your claim to ensure you receive all the support you need to settle the claim as quickly and efficiently as possible.

HOW TO MAKE A CLAIM

Should you need to make a claim, please contact our office first on 01772 432947.

Our Opening Hours: Monday – Friday 9.00am to 5.00pm Wednesday 10.00am to 5.00pm

 

OUT OF HOURS ASSISTANCE

If you have had an incident that needs urgent assistance out of our office hours, you can report the claim directly to the Insurance Company. Here is a step by step on how to do this:

  1. Get your current Insurance details to hand which will include a Policy Schedule. This will show you your Insurance Company and your Policy Number – these are vital to be able to report the claim
  2. Find the claims contact number from either the list below or from your Policy Documentation we have sent you (the number is usually found in the policy wording)
  3. Report the claim to the Insurer providing full details of the incident. The Insurers will then provide you with a Claims number and will advise you what the next step is
  4. Please then ring our office as soon as possible to report the claim to us, with the Insurers claims number, so we can then look to handle your claim going forward.

ABC
MOTOR – 0800 633 5430
HOUSEHOLD – 0800 681 6376

AIG
TRAVEL – 0208 253 7401

AGEAS
MOTOR – 0345 122 3018
HOUSEHOLD – 0345 122 3019
TRAVEL – 0345 122 3280
COMMERCIAL – 0345 122 3283

AGEAS OPTIMA (PREVIOUSLY GROUPAMA)
PRIVATE MOTOR – 0370 2401895
FLEET / CV – 0370 6002123
HOUSEHOLD – 0370 241 2719

ALLIANZ
PRIVATE MOTOR, COMMERCIAL VEHICLE – 0345 6000 676
HOUSEHOLD – 0344 391 4119
FLEET – 0370 606 4912
COMMERCIAL/ PROPERTY – 0344 412 9988

AMLIN
GENERAL – 01245 396396

ASCOT
GENERAL – 0161 494 3412

AVIVA
PRIVATE MOTOR – 0800 678 999
COMMERCIAL VEHICLE/FLEET – 0800 246 876
FAST TRADE MINI FLEET – 0808 1015 215
GOODS IN TRANSIT – 0161 931 8076
HOUSEHOLD – 0800 012 345
PRIVATE CLIENTS – 0800 051 1750
MOTOR TRADE – 0800 046 6229
COMMERCIAL & RESIDENTIAL PROP OWNERS – 0345 030 7761
ENGINEERING – 0161 347 0103
CONTRACTORS ALL RISKS – 0345 030 7759
COMMERCIAL – 0345 030 7761
LIABILITY – 0345 301 6042
AGRICULTURAL – 0345 310 2139

AXA
PRIVATE MOTOR / CV – 0345 608 0230
FLEET/MOTOR TRADE – 0345 900 4185
HOUSEHOLD – 0330 0246 842
COMMERCIAL PROPERTY – 0345 600 2716
COMMERCIAL/LIABILITY – 0345 600 2716

ARISTA/FUSION
MOTOR – 0335 555 911
COMMERCIAL – 0844 770 5150
PROPERTY OWNERS – 0345 415 0492

BREEZE
GENERAL – 0207 645 4627

BRIT
MOTOR – 0800 328 9076
PROPERTY – 0800 587 6713

CHUBB
MOTOR & HOUSEHOLD 0800 018 0678

CONFIDAS
MOTOR & HOUSEHOLD – 0208 603 7187
TRAVEL – 0141 349 2541

COVEA
MOTOR – 0330 024 2244
HOUSEHOLD – 0330 024 2255
EXECUTIVE HOME – 0333 130 4080
FLEET – 0330 024 2230
LIABILITY – 0330 134 8567
COMMERCIAL/RESIDENTIAL PROPERTY OWNERS – 0330 0242 266

DAS
MOTOR – 0800 783 6066
FAMILY – 0344 893 9011

E-UNDERWRITING
GENERAL – 0345 072 9986EATONGATE

EATONGATE
ARTSURE (HIGH NET WORTH HOUSEHOLD) RSA – 0333 234 1721
COMMERCIAL DAVIES MANAGEMENT SERVICES – 0333 234 1727

ECCLESIASTICAL
GENERAL – 0800 246 817

ECLIPSE
GENERAL – 0845 470 5040

ERS
MOTOR – 0345 602 3314
HOUSEHOLD – 0345 561 1568
FLEET – 0345 609 1235

HIGHWAY
MOTOR – 0345 373 1241
FLEET – 0800 028 9822

HOME & LEGACY
MOTOR – 0345 077 0810
HOUSEHOLD – 0344 893 8370

KGM
GENERAL – 0333 555 5909

LEGAL & GENERAL
HOUSEHOLD – 0345 270 0087

LV
FLEET – 0800 028 9822
COMMERCIAL & PROP OWNERS – 0800 032 1170

MARKEL
GENERAL – 0345 351 2600 opt 3

NIG
COMMERCIAL VEHICLE – 0345 6071626
FLEET/MOTOR TRADE – 0345 300 4644
COMMERCIAL/LIABILITY – 0345 2465602

NOVAE
GENERAL – 0800 783 8230

PEN
GENERAL 0345 072 9957

QBE
GENERAL – 0808 100 8181

RAC
GENERAL – 0870 333 2497

RSA
PRIVATE MOTOR – 0800 096 4567
CV / FLEET – 0345 675 0404
BUSINESS – 0345 300 4006
BUSINESS CAR – 0330 100 0565
LIABILITY – 0345 077 0121
PROPERTY OWNERS – 0330 102 4100

RURAL
GENERAL – 0344 557 7177

SOMPO CANOPIUS
HOUSEHOLD – 0303 366 9000

SUMMIT
GENERAL – 01245 396 223

THISTLE INSURANCE
QBE Policies – 0345 266 9664
Brit Policies – 0345 605 1018
Allianz Policies – 01902 392 940
Catlin Policies – MOTOR – – 0800 066 5364
Catlin Policies – COMMERCIAL/LIABILITY – – 0207 626 0486

TRADEX
GENERAL – 0333 313 3131

ZENITH
GENERAL – 0333 043 6525

ZENITH MARQUE (PREVIOUSLY CHAUCER)
GENERAL – 0800 0722 050

ZURICH
PRIVATE MOTOR – 0800 923 4200
FLEET / CV – 0800 302 9055
HOUSEHOLD – 0800 026 1790
COMMERCIAL – 0845 300 2055